This Privacy Policy (“Policy”) outlines how UK Pet Food Shop (“Company,” “we,” or “us”) collects, uses, discloses, and safeguards the personal information of our valued users (“users,” “you,” or “customers”) who interact with the website UKPetFoodShop.com (“Website”) and utilize our services. Our commitment to protecting your privacy is at the core of our operations, and we handle your personal information with the utmost care and respect.
1. Collection of Personal Information
1.1 We collect personal information that you willingly provide to us when you engage with our services, such as creating an account, placing orders, contacting customer support, subscribing to newsletters, participating in surveys, or utilizing the Website’s features. The types of personal information we collect may include:
– Name
– Contact information (email address, phone number, shipping address)
– Payment details
– Purchase history
– Communication preferences
1.2 Additionally, we may automatically collect certain non-personal information when you visit the Website, such as your IP address, browser type, operating system, and browsing behavior. This information is gathered through cookies, tracking technologies, and analytics services.
2. Use of Personal Information
2.1 We use the personal information we collect for various purposes, including:
– Processing and fulfilling your orders and requests
– Providing customer support and addressing inquiries
– Sending transactional communications related to your orders
– Sending promotional emails, newsletters, and marketing communications (with your consent, where required by applicable law)
– Conducting surveys and research to enhance our services
– Personalizing your experience on the Website
– Analyzing and understanding trends, usage patterns, and user preferences
– Enforcing our Terms of Service and protecting our rights and interests
– Complying with legal obligations
– Third-party promotional plans
3. Disclosure of Personal Information
3.1 To operate the Website and provide our services, we may share your personal information with third-party service providers, business partners, and affiliates. These parties are obligated to maintain the confidentiality and security of your personal data and are restricted from using it for any other purpose.
3.2 We may also disclose your personal information when required by law, in response to a valid legal request, or to protect our rights, safety, and the rights and safety of our users or others.
4. Data Security
4.1 We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain a high level of security, please be aware that no method of transmission over the internet or electronic storage is entirely secure. We are not liable for any data leakage that results from a security breach. Nevertheless, we place industry-standard firewalls to safeguard your data, and your privacy is a top priority for us.
5. Third-Party Links and Services
5.1 The Website may include links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices or content. Before providing any personal information, we recommend reviewing the privacy policies of those third parties. We, UKPetfoodshop, or any of our owned websites, will not be liable for any acts of third-party service providers or any data leakage caused by them, and we are indemnified from any damages, losses, or injuries resulting from the acts of third parties.
6. Children’s Privacy
6.1 The Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly remove the information from our records.
7. Changes to the Privacy Policy
7.1 We may update or modify this Privacy Policy periodically. Any changes will be posted on the Website, and the revised Policy will take effect upon posting. We encourage you to review this Policy periodically for any updates.
Contact Us
8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our Contact Us page available on the Website.
By using the Website and providing your personal information, you consent to the collection, use, disclosure, and protection of your information as described in this Privacy Policy.
