Order Submission, Processing, and Cancellation Policy
Order Submission and Contract Formation
By submitting an order with UK Pet Food Shop LTD and its partners and affiliates, you acknowledge that this action does not constitute approval of the order but rather an expression of interest and registration of the order. By completing an order, you agree to our Terms and Conditions, including the possibility of order cancellation and a full refund as detailed in this Order Submission, Processing, and Cancellation Policy.
Please be aware that your order will be reviewed and processed according to our policies. You will receive a notification once your order is approved and shipped. Should your order be cancelled in accordance with our Terms and Conditions, we will notify you in writing and automatically issue a full refund.
Order Processing
The processing of an order begins once the order is submitted and payment is received. Until the goods are dispatched, the order will remain under review and subject to the UK Pet Food Shop LTD Order Submission, Processing, and Cancellation Policy. This review includes assessing the order’s suitability according to the policy. A sales contract is established only upon shipment of the specific order and not otherwise.
Right to Cancel Orders
Cancellation Rights: UK Pet Food Shop LTD reserves the unilateral right to cancel any paid order at any point before processing and dispatch. A sales contract is only formed upon the shipment of the specific order and not otherwise.
Order Approval: We are not obligated to approve your order and may reject it at any point before dispatch. If we decide not to approve your order, we will notify you in writing and will not charge you for it.
Cancellation Reasons: Orders may be cancelled for a variety of reasons, including but not limited to:
– Product being out of stock
– Unexpected limitations on resources
– Customer failing to meet eligibility criteria (e.g., regulatory restrictions)
– Errors in pricing or product descriptions
– Issues with payment authorization
– Inability to meet specified delivery deadlines
– Suspicion of fraud
– Shipping restrictions
– Customer-requested cancellations
– Technical problems
– Legal or regulatory compliance requirements
Notification and Refunds: If UK Pet Food Shop LTD cancels a paid order, we will notify you in writing and automatically issue a full refund.
Liability Limitation
UK Pet Food Shop LTD is not liable for any errors, inaccuracies, or omissions, including but not limited to:
– Product descriptions
– Pricing
– Promotions and offers
– Shipping charges
– Transit times
– Product availability
In the event of such errors or omissions, UK Pet Food Shop LTD will address them as promptly as possible but is not responsible for any resulting inconveniences or losses.
Liability Limitation: UK Pet Food Shop LTD shall not be liable for any loss or damages arising from the cancellation of the order or delivery. This includes any direct, indirect, incidental, or consequential damages.
Price Changes
All prices are subject to change without prior notice and are not guaranteed, except for orders that have already been dispatched by UK Pet Food Shop LTD.
UK Pet Food Shop LTD reserves the right to correct any errors, inaccuracies, or omissions and to update or change information or cancel orders if any information on our service or related platforms is found to be inaccurate at any time without prior notice (including after you have submitted your order), except as required by UK law.
These Terms and Conditions are subject to constant review and may be amended without prior notice. Your placement of orders with UK Pet Food Shop LTD signifies your full and unconditional acceptance of all Terms and Conditions outlined herein without any reservations.
By submitting an order with UK Pet Food Shop LTD, you acknowledge and unconditionally accept the Order Submission, Processing, and Cancellation Policy, including all terms and conditions outlined above without any reservations.
